Refund Policy

Thank you for shopping with Smart Buy Journal. We are committed to offering a transparent, fair return and refund process while helping customers make well-informed buying decisions. Please read the policy below to understand how we handle returns and refunds for both direct purchases and affiliate-linked products.

📦 Overview

At Smart Buy Journal, we aim to provide honest product information and a smooth shopping experience. While we do accept returns, we do not offer exchanges at this time.

Here’s a summary of our policy:

✅ Returns accepted
❌ Exchanges not offered
🆕 We sell both new and refurbished products
✉️ Returns must be mailed—in-person returns are not accepted
💲 No restocking fee is charged
⏳ Refunds are processed within 14 business days of receiving your returned item

🔁 Returns & Refunds for Affiliate Products

Many of the products featured on Smart Buy Journal are sold via affiliate links through third-party retailers such as Amazon, Walmart, or other online vendors.

Please note:

Affiliate purchases are subject to the return, refund, and shipping policies of the third-party seller.
Since we do not process these transactions directly, we are unable to issue refunds, process returns, or accept returned items on behalf of the affiliate retailer.
If you have a concern, problem, or return request related to an affiliate product, please contact the seller or marketplace directly (e.g., Amazon Customer Support).

🛒 Returns for Direct Purchases from SmartBuyJournal.com

If you purchased a product directly from SmartBuyJournal.com, the following return policy applies:

Eligibility:

Items must be returned in their original condition, including packaging, manuals, and accessories.
Products that arrive defective or damaged may still be eligible for a refund or return.
Return requests must be initiated within 14 days of delivery.

Return Process:

Contact our support team at support@smartbuyjournal.com to initiate your return.
You will receive instructions on how and where to mail your return.
Return shipping costs are the responsibility of the buyer unless the product is defective or incorrect.

Refund Process:

Once we receive and inspect your return, your refund will be issued to the original payment method within 14 business days.
We will notify you via email once your refund is processed.

❓ Need Help?

If you’re unsure whether your purchase was made directly through our website or via an affiliate link, or if you need help navigating the return process, please contact us:

Smart Buy Journal – Customer Support
📧 Email: support@smartbuyjournal.com

We’re here to help you with any questions or concerns.